Clients can choose Golden Stables Outsourced Services to handle their inbound calls for the following reasons:
• One time need like seasonal event registration (trade shows or seminars)
• Outside working hours requirements
• To handle surging or above average call volumes
• Launching major advertising campaigns
• Problems of staff productivity and utilization issues
The Inbound tele services include providing customer service and sales support to our clients.
Inbound calls take top priority when they come into our customized Inbound & Outbound service. Our staff remains very productive before and after inbound calls since they are continuously receiving outbound calls from different campaigns. There is maximum productivity without idle time.
All the critical information received from these calls is forwarded to clients at regular intervals depending on your requirements.